“I have split out my client chats with my personal messages and it has changed my world.”
Lisa uses YourBusinessNumber and WhatsApp Business and is already seeing huge benefits.
“In my line of work, you tend to have a lot of friends as clients, especially when first starting out. I ended up promising PT sessions and forgot about them because I wasn’t logging them in my diary, and it was hard to trawl back through conversations with my friends to see what I’d missed!
Having a separate number on the same phone has changed my world - everything is now in order, but I have to be a little stricter with my friends to make sure they’re messaging my work number to request PT sessions!”
Frequently Asked Questions
Can I only use YBN for WhatsApp Business?
We currently support customers looking for a virtual number to get themselves verified on WhatsApp Business. Get your virtual number here.
Why do I need a second number for WhatsApp Business?
You need a second number for WhatsApp Business as you are not permitted to use the same number as your regular WhatsApp account. This would mean buying another phone with an extra monthly contract or pay as you go SIM. With YBN you can get that number to run your business through WhatsApp Business without having to buy a second phone and for a considerably cheaper price than another contract.
Can I use WhatsApp and WhatsApp Business on same number?
No, it’s not possible to use WhatsApp and WhatsApp Business on the same number, but you can use your YBN number in the WhatsApp Business app and your personal number on WhatsApp - on the same phone. Get your virtual number here.
Can I use my YBN number for normal calls / texts?
YBN virtual numbers can only be used in messaging apps. The number attached to your SIM card is for normal calls and SMS messages. If someone places a normal call to your YBN virtual number, it gets forwarded to the SIM card mobile number you signed up with free of charge.
Is an eSIM the same as this product?
No. An eSIM is an embedded chip inside your phone that acts exactly like a traditional SIM card, removing the need for swapping SIM cards if you move networks. You can have more than one plan from different networks on an eSIM, but the drawback with this is that you can only use one network at a time. With a number from YBN, you don’t have the issue of using one at a time - you can use your business number in tandem with your personal number, whilst still being able to separate it out.
Can I have both WhatsApp and WhatsApp business?
Yes, you can install both WhatsApp and WhatsApp Business but you need a different number for each messaging app. YourBusinessNumber gives you a second virtual UK mobile number that allows you to use both WhatsApp and WhatsApp Business on the same phone.
How do I cancel my subscription?
You can cancel your subscription by clicking here. If you cancel your subscription your YBN number will be terminated.