How Can We Help?
How do I get my verification code?
If you haven't received your code by SMS yet, please try the 'Call Me' option. If that still doesn't work, please contact Support and we will be happy to assist you.
Note: If you have signed up with an international personal number, your code will be sent to your email address. Please also check your spam. If that still doesn't work, please contact Support and we will be happy to assist you.
Why is my business number blocked?
If you use WhatsApp Business irresponsibly, your numbers will quickly be banned from the service. Key points that we recommend you stick to:
- Don't send large quantities of unsolicited marketing messages.
- Try not to send more messages than you receive.
- You cannot use your number with messenger on a device at the same time as using it with the WhatsApp API or with Enterprise solutions.
- Read and adhere to the WhatsApp Business Commerce Policy.
Please contact Support as we can assist you with your blocked number.
Can I contact someone at YourBusinessNumber?
Still looking to cancel?
We're sorry to see you go. Please enter the email address you signed up with below and we will send you a link to complete the cancellation process.