WhatsApp Business – the new communication solution for Estate Agents
Did you know that 90% of clients prefer instant messaging chats as a way to communicate with Estate Agents?
From giving real-time information on properties, to confirming viewings and managing tenants, the WhatsApp Business App allows your agents to conveniently handle their clients, without using their own number or personal WhatsApp.
There’s no need to change every agent’s phone. Simply ask them to download the WhatsApp Business App for free and set them up with the numbers provided by YourBusinessNumber.
The best WhatsApp Business features for Estate Agents include:
- Business profiles, including contact info, services and office hours
- Quick replies to answer FAQs
- Away and out-of-office messages
- Official auto-reply templates that are ‘on brand’
- Customisable labels to categorise client chats
- Keep agents’ personal numbers private
- Provide better work-life balance for your agents
- Keep professional chats ‘in house’
- Maintain control over employees’ business numbers
- Sync with WhatsApp Web on a laptop or computer
- No need for a second work phone
Learn more about how to use WhatsApp Business to engage with your clients.
What are the benefits of WhatsApp Business for Estate Agents?
WhatsApp Business is becoming the must-have tool for agents to achieve their targets – whether that’s improving client relationships, closing more deals, or increasing productivity.
Achieve over 90% read rate on all delivered messages with WhatsApp Business.
Build stronger relationships with clients over time.
Reduce operational costs through switching from phone calls to WhatsApp messages.
Fit right into your buyers’ and sellers’ schedules and contact preferences.
Enjoy a higher confirmation rate compared to traditional methods of contact, as messaging apps are used constantly.
Comply with GDPR with secure end-to-end encryption.
Modernise your business by contacting clients in a more efficient way.
Improve your employees’ work-life balance by allowing them to switch off during leisure time and reduce the risk of burnout and overwhelm.
Where does YourBusinessNumber come in?
Important: Each WhatsApp Business account requires a new telephone number.
We provide you with as many numbers as you need with no need for a second handset, SIM cards or expensive phone contracts.
You own the numbers, so when agents join and leave the business, the chats are kept ‘in house’.
Today your agents are using their own personal WhatsApp to deal with your clients. Take back ownership of the conversation.
Could we add WhatsApp as a contact option on our Estate Agent’s website?
Yes. 90% of website traffic is now mobile. Make it easier for your customers to contact you from your website with one click.
We can provide you with your own WhatsApp business short link to put into a one click button on your website. Give it a go below and see how easy it is to reach out.
Can we add WhatsApp Business to our Estate Agent’s Facebook Page?
Absolutely. Increasing numbers of home buyers and sellers are looking to social media platforms to find, research and contact estate agents in their areas. With this in mind, it’s important to keep your contact details up to date.
Facebook can be a major factor in generating new clients as well as keeping in touch with your current clients. Make sure you stand out from the crowd and make a great first impression.
Don’t just take our word for it.
Estate Agents everywhere are using YourBusinessNumber and business messaging apps.
Interested in setting up WhatsApp Business and YourBusinessNumber for your Estate Agents?
Our Teams solution allows you to manage multiple UK virtual mobile numbers for your team - allowing them to install and verify WhatsApp Business on their phones, alongside their personal WhatsApp.
Frequently Asked Questions
Can I only use YBN for WhatsApp Business?
We currently support customers looking for a virtual number to get themselves verified on WhatsApp Business. Get your virtual number here.
Why do I need a second number for WhatsApp Business?
You need a second number for WhatsApp Business as you are not permitted to use the same number as your regular WhatsApp account. This would mean buying another phone with an extra monthly contract or pay as you go SIM. With YBN you can get that number to run your business through WhatsApp Business without having to buy a second phone and for a considerably cheaper price than another contract.
Can I use WhatsApp and WhatsApp Business on same number?
No, it’s not possible to use WhatsApp and WhatsApp Business on the same number, but you can use your YBN number in the WhatsApp Business app and your personal number on WhatsApp - on the same phone. Get your virtual number here.
Can I use my YBN number for normal calls / texts?
YBN virtual numbers can only be used in messaging apps. The number attached to your SIM card is for normal calls and SMS messages. If someone places a normal call to your YBN virtual number, it gets forwarded to the SIM card mobile number you signed up with free of charge.
Is an eSIM the same as this product?
No. An eSIM is an embedded chip inside your phone that acts exactly like a traditional SIM card, removing the need for swapping SIM cards if you move networks. You can have more than one plan from different networks on an eSIM, but the drawback with this is that you can only use one network at a time. With a number from YBN, you don’t have the issue of using one at a time - you can use your business number in tandem with your personal number, whilst still being able to separate it out.
Can I have both WhatsApp and WhatsApp business?
Yes, you can install both WhatsApp and WhatsApp Business but you need a different number for each messaging app. YourBusinessNumber gives you a second virtual UK mobile number that allows you to use both WhatsApp and WhatsApp Business on the same phone.
How do I cancel my subscription?
You can cancel your subscription by clicking here. If you cancel your subscription your YBN number will be terminated.
“Rolling out WhatsApp Business has ensured we are GDPR compliant and saved our staff so much time compared to phone calls.”
How can a busy estate agent team leverage WhatsApp Business to get the best results for their team?