We currently support customers looking for a virtual number to get themselves verified on WhatsApp Business. Get your virtual number here.
You need a second number for WhatsApp Business as you are not permitted to use the same number as your regular WhatsApp account. This would mean buying another phone with an extra monthly contract or pay as you go SIM. With YBN you can get that number to run your business through WhatsApp Business without having to buy a second phone and for a considerably cheaper price than another contract.
No, it’s not possible to use WhatsApp and WhatsApp Business on the same phone. You can only use one number per account.
YBN virtual numbers can only be used in messaging apps. The number attached to your SIM card is for normal calls and SMS messages. If someone places a normal call to your YBN virtual number, it gets forwarded to the SIM card mobile number you signed up with free of charge.
No. An eSIM is an embedded chip inside your phone that acts exactly like a traditional SIM card, removing the need for swapping SIM cards if you move networks. You can have more than one plan from different networks on an eSIM, but the drawback with this is that you can only use one network at a time. With a number from YBN, you don’t have the issue of using one at a time - you can use your business number in tandem with your personal number, whilst still being able to separate it out.
Yes, you can install both WhatsApp and WhatsApp Business but you need a different number for each messaging app. YourBusinessNumber gives you a second virtual UK mobile number that allows you to use both WhatsApp and WhatsApp Business on the same phone.
You can cancel your subscription by clicking here. If you cancel your subscription your YBN number will be terminated.
Yes, you can make WhatsApp calls and video calls from your YBN number to both UK numbers and international numbers if who you’re making a call to has your number saved.
Yes, WhatsApp Business is very safe, just like WhatsApp you need a verification code that you need to put in to open your account on the app, the chats are also encrypted.
WhatsApp and WhatsApp Business are both messaging apps, however you cannot use the same number with both apps so the alternative would be to buy another phone with another contract or Pay-As-You-Go SIM, which can get expensive. YourBusinessNumber allows you to use WhatsApp Business on the same phone as your normal WhatApp as the verification code you get from WhatsApp Business gets sent to the number you signed up to YBN with.
The advantages to using WhatsApp Business, especially if you run your own small business, you’re self-employed or you are in sales is that you can separate your work life from your social life by essentially having all your work calls and messages in a different app allowing you to be more organised. WhatsApp Business also has a built in API which helps businesses in terms of verification, showing where they’re located, appointment reminders and shipping alerts, it’s also great for running the customer service for your business - people are on WhatsApp all day so it makes it very convenient.
Yes. Please click here.
You can download WhatsApp Business onto your phone from either the iOS Apple App Store or the Google Play Store.
Yes! This is called porting. If you want to use a number you already own and use, then we can port your number for you - totally free of charge. First you need to sign up here. Then please email us with the YBN number you have been given, the mobile number you want to port and the PAC code (you can get this from your current network provider).
In short, no. There are plenty of reasons why dual SIM is not the same as YBN, including:
Dual SIM is what it says on the tin - it is two SIM cards in your phone, which means you have to own a phone with a dual SIM in the first place to be able to operate two numbers. YBN works with any smartphone, removing the need for a dual SIM phone.
Dual SIM phones are notorious for poor battery life. As above, YBN works with any smartphone, removing any battery life issues that come with a Dual SIM phone.
Dual SIM phones emit double the radiation that a normal smartphone would emit, since two SIM cards are at play. Using a number with YBN would remove the double radiation issue - and in an ever-increasingly environmentally conscious world, this is worth thinking about.
Dual SIM phones can have connectivity issues, since two SIM cards are in close proximity to each other. With YBN, you would not encounter these issues.
With a Dual SIM phone, you could mistakenly use data on the incorrect SIM, thus potentially incurring unnecessary charges. With YBN, by clearly spitting your home life and your work life, you can avoid these unnecessary charges.
If you use WhatsApp Business irresponsibly, your numbers will quickly be banned from the service.
Key points that we recommend you stick to:
Our Terms: YourBusinessNumber is happy to replace your number once under our terms and conditions for reasons out of your control. If numbers are banned due to the reasons above, you will need to purchase a new seat/account. If this continues on your account, we will close your account down permanently as per our T&Cs.
The number if used with messaging apps like WhatsApp Business App, will only work with one installation of the app at one time.
Yes, no problem. We see this a lot with customers purchasing multiple numbers. As a business owner you should always sign up for each number using your central email/phone number - so you can control the accounts. You can have multiple numbers with us using the same email. If a person leaves, you would be able to put the purchased number into a new WhatsApp instance and WhatsApp would send you a new code - thus canceling it on the leaving staff members instance.
WhatsApp and WhatsApp Business are both messaging apps, but WhatsApp Business has a built in API that is aimed at small business owners, and its purpose is to connect businesses to customers rather than friends and family. With WhatsApp Business you can also create a business profile and provide information like a business description, website and address.
No, there's no minimum contract - if you sign up and at some point for whatever reason you no longer need a number just cancel with nothing to pay.