WhatsApp Business For Tradespeople

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WhatsApp Business for Tradespeople

Manage your quotes, suppliers and customers more efficiently with a business number.

Building, plumbing, electricians and all other tradespeople can reap the rewards of using messaging apps for their customers with YourBusiness Number. Schedule work, send quotes and stay in touch with your clients on-the-go with a business account.

I’m a tradesman – why do I need another number?

With the popularity of messaging apps skyrocketing in recent years, it’s no surprise that more clients than ever prefer to communicate with electricians, plumbers and builders via WhatsApp. If you’re constantly fielding client queries, you’ll know it’s really difficult to stay on top of work messages when they’re mixed up in the same app as your personal chats, but luckily, YourBusinessNumber can help.

You might think you need to buy a second handset in order to set up both WhatsApp Messenger and WhatsApp Business and keep your professional and private chats separate – but you’d be wrong. We provide you with a unique UK mobile number that can be used on your mobile. Simply download the WhatsApp Business App for free and sign up using your new number. That’s it!

Why use WhatsApp Business as a tradesperson?

WhatsApp Business is a handy (!) tool for builders, plumbers, and other tradespeople in the UK as it allows you to easily streamline communication with your clients. It allows tradespeople to provide instant responses to enquires, schedule appointments, and share quotes and invoices through a platform that clients are already familiar with. This immediacy can significantly improve client satisfaction and facilitate smoother project management, making everyone happier.

The catalogue feature within WhatsApp Business enables tradespeople to showcase services easily, promoting different repairs, installation or maintenance packages right in the app. This makes it easy for potential clients to browse service options without needing to leave their conversations. Having the ability to send multimedia messages also means that tradespeople can easily share photos of previous work, videos demonstrating their skills, and even live updates on ongoing projects, and some may even be able to provide remote quotes to prospective clients based on photographs or videos of a situation needing repair, saving the time of an in-person visit and making for happier customers who can get things quoted for and fixed faster.

WhatsApp Business also supports automated greetings and out of office replies, which can be used to confirm appointments, send reminders, or deliver quick answers to common questions, ensuring that customers and prospects get information quickly even if outside normal working hours or while on another job. The features and security of the app can really help builders, plumbers, and other tradespeople build stronger relationships with customers, enhance and streamline services, and overall deliver more successful projects to happier clients. Sounds like a no-brainer to us.

The best WhatsApp Business tools for tradesmen include:

  • A Business profile to showcase your services
  • Away messages
  • Out-of-office messages
  • Separate work and private messages with two WhatsApp apps on one phone.
  • Automated greetings
  • Links to your social media profiles
  • Privacy of your own mobile number

Can I add this to my business Facebook and Instagram profiles?

Sure! We say that’s a great idea, especially since Facebook has more than 1.4 billion users each month.

More and more homeowners and business owners looking for building work are using social platforms, including Facebook, to research and scope out their local businesses – and keeping your contact details up-to-date is sure to make a great first impression.

I run a trade business – how could I use messaging more?

Successful electricians, plumbers and builders use messaging apps to:

  • Send quotes
  • Negotiate prices
  • Answer customer queries
  • Schedule and book in work
  • Upsell customers to premium services
  • Get feedback
  • Keep clients informed of progress
  • Send images and video media to clients
  • Request reviews on sites such as Checkatrade and Rated People

If you’re using your personal WhatsApp Messenger for work messages, read our guide to switching over to WhatsApp Business.

Don’t just take our word for it.

Builders, plumbers, electricians and other tradespeople around the UK are using YourBusinessNumber with business messaging apps. Take a look at our reviews, and get your WhatsApp Business number sorted out today!


Picture of George Lineker

George Lineker

The co-founder of YourBusinessNumber, George has a lasting interest in modern communications technology, and is an advocate of simple and easy to use tools for businesses of all sizes. He has a background in mobile telecom solutions along with qualifications in business and management support services.
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