WhatsApp Business for Small Business Owners…
Use YourBusinessNumber to offer real-time chat and messaging to your customers. When you run a small business, it’s crucial to be able to communicate effectively and securely with your clients – and that’s where the WhatsApp Business app can help.
Why do I need another number?
You can install WhatsApp and WhatsApp Business on a single phone, but you require two different numbers to do so.
As a small business owner, you know how important it is to be able to stay on top of messages from your clients – but when your professional and personal chats are all mixed up, it can be difficult to stay on top of them all. It can also be difficult to draw a line between your leisure and work hours, leading to overwhelm and burnout. Not good!
If you already have WhatsApp Messenger set up on your phone, you might think the only way to set up WhatsApp Business is to buy another phone – but luckily, that’s where we can help.
In just a few clicks we can set up a second UK mobile number for you to use to activate the separate Business app, while using one phone. Simply download the WhatsApp Business App for free and sign up using your new, unique mobile number.
The best WhatsApp Business Tools for small business owners include:
- A personalised business profile
- Display your work hours to manage client expectations
- Automated away and out of office messages
- Categorise chats using labels
- Maintain separation between your social and work messages
- Automated greetings for customers
- Add short links to your social profiles
- Keep your own mobile number private
- Stay on top of your work messages at a glance
Learn more about using WhatsApp Business to connect with your clients.
Can I add this to my business’ Facebook and Instagram profiles?
Yes – you absolutely can and should! As Facebook is home to more than 1.4 billion users each month, you’ll be missing out if you don’t keep your contact details up to date. Making it easy for customers to transition from your social media profile to getting in direct touch with you can make all the difference when it comes to generating new clients and keeping in touch with your current customers.
Don’t change your phone, just download the WhatsApp Business App for free and sign up using the number we give you.
How could I use messaging more as a small business owner?
Successful Small Business Owners use messaging apps to:
- Secure bookings and sales with new clients
- Keep existing clients informed and updated
- Schedule and confirm sales and bookings
- Get feedback and reviews
- Ask how you can help
- Upsell clients to premium products and services
- Promote special offers and events
Don’t just take our word for it.
Small Business Owners everywhere are using YourBusinessNumber and business messaging apps.
Frequently Asked Questions
Can I only use YBN for WhatsApp Business?
We currently support customers looking for a virtual number to get themselves verified on WhatsApp Business. Get your virtual number here.
Why do I need a second number for WhatsApp Business?
You need a second number for WhatsApp Business as you are not permitted to use the same number as your regular WhatsApp account. This would mean buying another phone with an extra monthly contract or pay as you go SIM. With YBN you can get that number to run your business through WhatsApp Business without having to buy a second phone and for a considerably cheaper price than another contract.
Can I use WhatsApp and WhatsApp Business on same number?
No, it’s not possible to use WhatsApp and WhatsApp Business on the same number, but you can use your YBN number in the WhatsApp Business app and your personal number on WhatsApp - on the same phone. Get your virtual number here.
Can I use my YBN number for normal calls / texts?
YBN virtual numbers can only be used in messaging apps. The number attached to your SIM card is for normal calls and SMS messages. If someone places a normal call to your YBN virtual number, it gets forwarded to the SIM card mobile number you signed up with free of charge.
Is an eSIM the same as this product?
No. An eSIM is an embedded chip inside your phone that acts exactly like a traditional SIM card, removing the need for swapping SIM cards if you move networks. You can have more than one plan from different networks on an eSIM, but the drawback with this is that you can only use one network at a time. With a number from YBN, you don’t have the issue of using one at a time - you can use your business number in tandem with your personal number, whilst still being able to separate it out.
Can I have both WhatsApp and WhatsApp business?
Yes, you can install both WhatsApp and WhatsApp Business but you need a different number for each messaging app. YourBusinessNumber gives you a second virtual UK mobile number that allows you to use both WhatsApp and WhatsApp Business on the same phone.
How do I cancel my subscription?
You can cancel your subscription by clicking here. If you cancel your subscription your YBN number will be terminated.